Sisters and Seekers
Greendocs helps Sisters & Seekers streamline their print and scan workflows while improving reliability and efficiency.
Sisters & Seekers is a fast-growing fashion brand known for its community-driven approach and strong online presence. With a busy office team managing orders, documentation, and daily administration, efficient document handling plays an important role in keeping operations running smoothly behind the scenes.
As the business continued to grow, the team needed a print and scan setup that could keep pace with their workflow. While printing volumes had reduced over time, scanning and document sharing had become increasingly important for daily operations. The goal was to implement a system that would work reliably in the background, allowing staff to focus on the core business without unnecessary interruptions.
The Challenge
Like many growing businesses, Sisters & Seekers relies on reliable printing and scanning to manage internal administration and documentation. While the technology itself is relatively simple, when systems fail or require constant troubleshooting, it can quickly become a drain on staff time and productivity.
Their previous print setup was creating frequent frustrations. Recurring connection issues meant ink supplies were not always ordered on time, and technical problems with the printers required time-consuming troubleshooting over the phone.
As a result, Sisters & Seekers began looking for a new provider who could:
Deliver a more reliable and automated print solution
Eliminate connection issues and manual supply ordering
Reduce the time spent troubleshooting printer problems
Provide responsive, hands-on support when needed
The business needed a system that could run smoothly in the background, ensuring document processes remained efficient without disrupting day-to-day operations.
The Greendocs Approach
Greendocs began by reviewing Sisters & Seekers’ existing setup to fully understand how their printers were connected, how supplies were being managed, and where the recurring issues were occurring. Rather than simply replacing equipment, the goal was to introduce a more reliable and automated solution that would remove unnecessary administrative tasks and improve day-to-day efficiency.
Following this assessment, Greendocs implemented replacement machines designed to provide dependable printing and faster scanning, while simplifying how supplies and support were managed.
The new setup was designed to prioritise reliability, automation, and ease of use. Sisters & Seekers improved workflow efficiency and reduced manual involvement through:
Reliable multifunctional devices – consistent printing and fast document scanning
Automated supply management – ink and consumables replenished automatically
Improved connectivity – eliminating the recurring connection issues experienced previously
On-site staff training – ensuring all team members could confidently use the new devices
Simplified scanning workflows – enabling staff to quickly scan and send documents directly from the machines
“When I first contacted Sisters & Seekers, the business was growing quickly and needed a more reliable print solution. Our local provision of consumable supplies, inclusive service support and account management proved to be a good match for the business and allowed Jo and the team to focus, without having to worry with consumable orders and poor equipment reliability.”
The Results
The partnership between Greendocs and Sisters & Seekers delivered clear operational improvements:
Improved Reliability – the new machines operate consistently without the connection issues experienced previously.
Greater Efficiency – automated supply ordering and simplified workflows reduce manual involvement for staff.
Faster Document Processing – improved scanning capabilities make it easier to send and share documents quickly.
Time Savings – fewer technical issues and reduced troubleshooting free up valuable staff time.
Future-Ready Setup – a reliable system that supports the company’s evolving workflow as scanning becomes increasingly important.
“Since switching to Greendocs, we’ve seen noticeable improvements across reliability, cost efficiency, and overall productivity. The printers run consistently without connection issues, ink is replenished on time, and the automated processes have reduced the amount of manual involvement required. Our day-to-day workflow is smoother and far more efficient.”
Looking Ahead…
With a reliable print and scan solution now in place, Sisters & Seekers can continue focusing on growing their brand and supporting their community without the distractions of unreliable technology.
By introducing automation, improving reliability, and simplifying everyday workflows, Greendocs has helped the business create a document management setup that supports both current operations and future growth.