Greendocs helps a leading North Wales accountancy firm modernise their print systems while staying true to their sustainability goals.

For more than 35 years, Salisburys Chartered Accountants have been at the heart of the North Wales business community. With offices in St Asaph, Ruthin, Penmaenmawr, Menai Bridge and Beaumaris, their team provides trusted advice to organisations of every size, guiding clients through everything from bookkeeping and payroll to tax planning, fundraising and major transactions.

As a progressive firm with strong community ties, Salisburys are constantly looking for ways to improve efficiency and minimise their environmental impact. They had already invested in initiatives such as electric vehicle charging points, solar panels and LED lighting at their head office. The next step was to ensure their everyday technology – including print and scan systems – could match their long-term vision of operating in a more sustainable way.

The Challenge

Like many professional services firms, Salisburys are in the middle of a gradual transition to more digital processes. Authorisations and approvals are increasingly handled electronically, but many clients still request physical documents. Reliable printing and scanning remain essential, and the systems in place needed to support both paper-based tasks and the gradual move to digital files.

Unfortunately, their existing supplier was struggling to provide the level of service they required. Delivery issues, slow support and a lack of flexibility meant the relationship was no longer working. Salisburys made the decision to move away from their contract early and began looking for a new partner — one who could provide:

Provide reliable, secure print and scan technology across multiple offices
Support their ongoing transition to digital workflows
Align with their commitment to sustainability and carbon reduction
Offer a personal, responsive service they could trust

The Greendocs Approach

Greendocs began with a full review of Salisburys’ offices and existing equipment. Our aim was not only to replace what was there, but to design a smarter, more efficient print environment that would meet the needs of a busy, multi-site accountancy practice.

We recommended a rationalisation of devices across their locations, replacing outdated machines with compact and reliable Toshiba multifunctional devices. These modern systems offered all the functionality the teams needed—quick and secure printing, advanced scanning for confidential documents, and user-friendly operation—while taking up less space and reducing unnecessary duplication.

Just as importantly, the new print setup was designed to be sustainable and cost-effective. By introducing equipment that was more reliable and better suited to each office’s workload, Salisburys were able to cut waste, improve efficiency, and save significantly on their annual print costs. Our team then created a tailored print strategy that included:

Rationalisation of print devices – streamlining the number of machines to improve efficiency
Deployment of Toshiba multifunctional devices (MFDs) – compact, user-friendly machines with advanced secure scanning
Carbon-offset technology – every device installed was offset to the point of delivery, reducing environmental impact
Future-proofed setup – ensuring Salisburys could continue their journey towards digitisation
Cost savings – a significant reduction in annual contract costs without compromising on quality

“We take a personal approach with our customers, always ensuring we understand their objectives before proposing a solution. Our relationship with Toshiba allows us to provide high-performing, eco-friendly devices that help businesses like Salisburys reduce their carbon footprint while saving money.”

— Nick Roberts, Director at Greendocs

The Results

The partnership between Greendocs and Salisburys delivered measurable benefits:

Smooth Transition – the upgrade was managed entirely by Greendocs, with minimal disruption to staff.
Improved Reliability – Toshiba MFDs provided dependable, high-quality printing and scanning across all sites.
Enhanced Security – confidential documentation is now supported by advanced secure scanning.
Significant Savings – Salisburys achieved a reduction in annual print costs while upgrading to better technology.
Greener Operations – carbon-offset devices supported Salisburys’ net zero ambitions and wider sustainability initiatives.

“Greendocs have been so different from suppliers we’ve dealt with previously. They’ve been open, honest, and kept us informed at every stage. The new Toshiba MFDs are compact, reliable, and easy to use—and the service from the Greendocs team has been outstanding. We wouldn’t hesitate to recommend them.”

— Aled Roberts, Director at Salisburys

Looking Ahead…

Thanks to Greendocs’ expertise and Toshiba’s innovative technology, Salisburys now have a future-proofed print infrastructure that supports both their digital transformation and their sustainability goals.

With reduced costs, improved security, and environmentally responsible devices in place, Salisburys can continue to focus on what they do best: helping clients grow, adapt, and succeed.