Lache Health Centre NHS
Greendocs helps Lache Health Centre NHS modernise their print systems while supporting their sustainability and cost-saving goals.
Lache Health Care NHS is a busy GP practice serving its local community, providing essential primary care services to patients across the area. With a dedicated administrative team handling prescriptions, referrals, patient correspondence, and clinical documentation every day, reliable print and scan systems are a crucial part of keeping the practice running efficiently and professionally.
As a forward-thinking healthcare provider, Lache Health Centre is continually looking for ways to improve operational efficiency while reducing unnecessary costs and environmental impact. With growing pressures on NHS budgets and increasing expectations around sustainability, the practice recognised that its existing print setup no longer aligned with its long-term objectives. The next step was to introduce a modern, dependable print solution that would improve reliability, reduce monthly expenditure, and support their ambition to operate as a greener practice.
The Challenge
Like many busy GP practices, Lache Health Centre relies heavily on printing and scanning to manage prescriptions, referrals, patient letters, and everyday administrative tasks. While digital systems are increasingly part of NHS workflows, physical documentation remains essential. Reliable print and scan technology is therefore critical to maintaining smooth operations and delivering timely patient care.
Unfortunately, the practice’s existing printer was outdated and no longer performing to the standard required. Frequent paper jams, inconsistent print quality, and limited technical support were causing frustration for staff. The running costs were also higher than expected, making it difficult to justify continuing with an inefficient and unreliable setup.
As a result, Lache Health Centre began looking for a new provider — one who could deliver:
Reliable, high-quality print and scan functionality for a busy healthcare environment
Clear and measurable cost savings
A more energy-efficient solution aligned with their green practice goals
Responsive, honest support they could depend on
With printing forming a core part of the surgery’s daily workflow, any new solution needed to be dependable from day one and installed with minimal disruption.
The Greendocs Approach
Greendocs began with a full review of Lache Health Centre’s existing print setup, assessing their current device, print volumes, and day-to-day administrative demands. Our aim was not simply to replace an ageing printer, but to introduce a more reliable, efficient, and cost-effective solution that would meet the needs of a busy NHS practice.
Following our on-site assessment, we recommended replacing the outdated machine with a modern, compact multifunctional device tailored to the practice’s workflow. The new system delivered fast, high-quality printing, streamlined scanning for patient documentation, and simple day-to-day operation — all while improving reliability and reducing running costs.
Just as importantly, the new print setup was designed to support the practice’s sustainability goals and financial pressures. By introducing a more energy-efficient device better suited to their usage levels, Lache Health Centre was able to reduce waste, improve document quality, and achieve consistent monthly savings. Our team then implemented a tailored print solution that included:
Print cost analysis – reviewing existing spend and identifying clear savings opportunities
Deployment of a modern multifunctional device – reliable, professional-quality print, copy, and high-speed scanning
Flexible installation scheduling – coordinating setup around busy surgery hours to avoid disruption
Rapid response support – immediate follow-up assistance to ensure smooth operation
Cost-efficient operation – reducing monthly print expenditure without compromising performance
“For healthcare practices, every pound and every resource matters. We wanted to give Lache Health Centre something straightforward, a printer that costs less to run, wastes less energy, and just works. When you can improve efficiency and save money at the same time, that’s when you know you’ve delivered real value.”
Aled Owen Roberts and Nick Roberts
The Results
The partnership between Greendocs and Lache Health Centre NHS delivered measurable benefits:
Smooth Transition – installation was carefully scheduled around surgery hours, ensuring minimal disruption and no significant downtime.
Improved Reliability – the new multifunctional device provides consistent, high-quality printing and dependable day-to-day performance.
Enhanced Efficiency – faster scanning and simplified workflows have improved administrative productivity.
Noticeable Cost Savings – a more efficient device has lowered ongoing print expenses and removed the hidden costs of breakdowns and inefficiencies.
Greener Operations – a more energy-efficient device supports the practice’s ambition to operate as a sustainable, environmentally responsible GP surgery.
“From start to finish, the process was easy. Greendocs delivered exactly what they promised, and the installation was smooth with no real downtime. We’re already seeing cost savings, and the new printer is far more reliable and professional. Kieran was open, honest, and approachable, he delivered exactly what he said he was going to do and were happy altogether. I would absolutely recommend them to other GP practices.”
Looking Ahead…
With a reliable, cost-effective print solution now in place, Lache Health Centre NHS can continue focusing on patient care without the worry of technical disruptions.
Backed by responsive local support and improved efficiency, the practice now has a print setup that not only meets today’s demands but also supports its longer-term sustainability ambitions.